E-Services Frequently Asked Questions

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How to set up an online profile in Motor Vehicle e-Services (MV e-Services) with no “Welcome to Marvin” letter?

 Select the hyperlink “Create Online Profile” from the e-Services homepage and complete the information required.  

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How to set up an online profile in MV e-Services with “Welcome to Marvin” letter?

To set up, you will need a Letter ID and Registration ID.  Select the “Create Online Profile” hyperlink from the e-Services homepage and complete the information required. If you received a “Welcome to Marvin” letter, select yes when promoted.​

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How to set up a dealer location account from an online profile in Marvin?

Log into your online profile and select the hyperlink to the right that says “Register a New Dealership Location”. To register a second location, select the same hyperlink.

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How to set up a Designated Agent account from an online profile in Marvin?

Log into your online profile and select the hyperlink to the right that says “Register a Designated Agent”.

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How to set up a Records Disclosure account from an online profile in Marvin?

Log into your online profile and select the hyperlink to the right that says “Register for Vehicle/Record Inquiries”.​

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How to manage additional logons?

From your online profile homepage, select the hyperlink to the right that says “Manage Additional Logons”. Select the button that says “Add New Logon.”

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What does the dealer permit account allow you to do?

a.       Submit Blanket Liability Insurance policy

b.      Submit request to update permit license types

c.       Submit request to change dealer address, name, and/or number of employees

d.      Request additional dealer tags

e.      Request additional temporary, in-transit, or rental paper tags

f.        Renew permit 

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What does a dealer titling account allow you to do?

a.       Submit an Application for Title for a vehicle sale

a.       Submit an Application for Title for title change

b.      Print Secure Power of Attorney

c.       Submit an Application for Title Replacement

d.      Submit payment(s)

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What does a record inquiry account allow you to do?

Search for a vehicle using the VIN, title number, or tag number

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What does a title pledge lender account allow you to do?

a.       Add a title hold to a vehicle

b.      Submit an Application for Title for a vehicle sale

c.       Submit an Application for Title for title change

d.      Print Secure Power of Attorney

e.      Submit an Application for Title Replacement

f.        Change business name or address for this location

g.       Submit payment(s)

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What does a financial institution account allow you to do?

a.       Submit an Application for Title for a vehicle sale

b.      Submit an Application for Title for title change

c.       Print Secure Power of Attorney

d.      Submit an Application for Title Replacement

e.      Change business name or address for this location

f.        Submit payment(s)

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What does a manufactured home dealer allow you to do?

a.       Submit an Application for Title for a vehicle sale

b.      Submit an Application for Title for title change

c.       Print Secure Power of Attorney

d.      Change business name or address for this location

e.       Submit payment(s)

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How would you use your titling account to import titling applications through MV e-Services?

Dealers and Designated Agents will be able to import multiple title applications at one time through the import tool by uploading an XML file. This file will pull in vehicle information from the title applications.

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How does a dealer or a Designated Agents make a payment online?

Log into your online profile and then select the hyperlink to the right that says “Make a payment”. 

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